AK LSB Privacy Policy

1Introduction

AK LSB ("we", "us", "our") is an online gaming platform operating at aklsb.pro and through the AK LSB mobile application, serving players in Pakistan. We are committed to handling personal data responsibly and transparently.

This Privacy Policy covers:

• What personal information we collect from players and visitors to the platform.
• The purposes for which that information is used.
• Who we share information with, and under what circumstances.
• How long we retain data.
• The rights you have as a data subject and how to exercise them.

This policy should be read alongside the Terms and Conditions, which govern your use of the platform as a whole. If you have questions about anything in this policy, contact our support team — details are in Section 12.

2Data We Collect

AK LSB collects personal data through several channels — account registration, platform use, payment processing and communication with support. The categories of data we collect are as follows:

We collect only what is necessary to operate the platform, verify player identities, process transactions and prevent fraud. We do not collect sensitive personal data such as biometric data, political opinions or health information.

3How We Use Your Data

Personal data collected by AK LSB is used for the following purposes:

• Account management: Creating and maintaining your player account, including login authentication, account settings and communication preferences.
• Transaction processing: Processing deposits and withdraw als in PKR through JazzCash, Easypaisa, Raast, bank transfer and card payment methods.
• Identity verification: Confirming that players are aged 18 or above and that account details match the payment methods being used, in line with our KYC process.
• Fraud prevention: Detecting and investigating suspicious activity, including multi-accounting, unauthorised access attempts and fraudulent payment behaviour.
• Platform improvement: Analysing aggregated usage data to understand how players interact with the platform, which games are most popular, and where the user experience can be improved.
• Responsible gaming: Monitoring gaming patterns to identify players who may benefit from responsible gaming tools such as deposit limits or self-exclusion, as described on the Responsible Gaming page.
• Customer support: Responding to queries, resolving disputes and processing requests submitted through support channels.
• Promotions and bonuses: Administering bonus offers, VIP rewards and promotional campaigns available to registered players.
• Legal compliance: Meeting any applicable legal, regulatory or contractual obligations that require us to retain or process certain data.

AK LSB does not use personal data for automated decision-making that produces legal effects without human review. Player account decisions — such as account restrictions or bonus eligibility — may use automated signals but are subject to human oversight when disputed.

4Payment Data & PKR Transactions

All financial transactions on AK LSB are denominated in PKR (Pakistani Rupees). When you make a deposit or request a withdrawal, you interact with one of our supported payment providers. AK LSB handles payment data with extra care given its sensitive nature.

• JazzCash and Easypaisa: When you deposit or withdraw via mobile wallet, we store a reference identifier linked to your transaction. Full wallet credentials are never stored on AK LSB servers — these are handled by the respective payment provider.
• Raast and bank transfers: Bank account details provided for withdrawals are stored in encrypted form and used only for processing your requested withdrawal to the correct account.
• Debit and bank cards: Card payment processing is handled by certified payment gateways. AK LSB does not store full card numbers. Only truncated card references and transaction IDs are retained for record-keeping purposes.
• Transaction history: A record of all deposits and withdrawals made through your AK LSB account is maintained for account management and, where applicable, legal compliance purposes.

You must only use payment methods registered in your own name. Third-party payments are not permitted and may trigger an account review. This policy exists to protect both players and the platform from fraud and unauthorised financial activity.

5Sharing Your Information

AK LSB does not sell personal data. We do not share your information with advertisers, data brokers or unrelated third parties. Information is shared only in the following specific circumstances:

• Payment processors: When you make a deposit or withdrawal, relevant transaction data is shared with the applicable payment provider (JazzCash, Easypaisa, Raast, bank or card processor) to complete the transaction.
• Identity verification services: During KYC, identity documents may be shared with a third-party verification provider to confirm document authenticity and check against fraud databases.
• Fraud prevention partners: Technical data (IP address, device fingerprint, behavioural signals) may be shared with fraud detection services to identify and prevent fraudulent account activity.
• Game providers: When you play a casino game, slots title or live casino game, the game provider's software processes your bet and game session data. Each provider operates under its own data handling standards.
• Legal and regulatory requirements: AK LSB may disclose personal data to law enforcement, courts or other authorities where required by a valid legal order or where we believe disclosure is necessary to prevent serious harm or illegal activity.
• Business transfers: In the event that AK LSB is acquired, merged or undergoes a significant business restructure, player data may be transferred to the successor entity, which would be bound by the same privacy obligations.

All third parties with whom AK LSB shares data are required to handle it securely and use it only for the stated purpose. We do not permit third parties to use your data for their own marketing.

6Cookies & Tracking Technologies

AK LSB uses cookies and similar technologies on the website and within the mobile app. Cookies are small data files stored on your device that help the platform function correctly and allow us to understand how players use the site.

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking platform functionality.
• Analytics cookies: Used to understand aggregate player behaviour — such as which pages are most visited, how long sessions last and which games are opened most frequently. This data is used in anonymised form to improve the platform.
• Fraud detection cookies: Help identify unusual access patterns, such as the same device being used to create multiple accounts or login attempts from unexpected locations.
• Preference cookies: Store your language and display preferences so you do not need to reset them each time you visit.

AK LSB does not use third-party advertising cookies or social media tracking pixels. Your browsing activity on the AK LSB platform is not shared with advertising networks.

You can manage or delete cookies through your browser or device settings. Disabling essential cookies will affect platform functionality and you may not be able to stay logged in or complete transactions.

7Data Retention

AK LSB retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

When data is no longer required and no legal obligation exists to retain it, AK LSB deletes or anonymises it securely. Anonymised data (from which you cannot be identified) may be retained for longer periods for statistical and analytical purposes.

8Your Rights

As a registered player on AK LSB, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team using the details in Section 12.

Requests to exercise your rights will be responded to within a reasonable timeframe. Some requests — such as deletion requests — may be partially limited where legal retention obligations apply to specific data categories.

9Security Measures

AK LSB applies a range of technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction.

• TLS encryption: All data transferred between your device and AK LSB servers is encrypted using TLS (Transport Layer Security). This includes login sessions, payment data and account information.
• Encrypted data storage: Sensitive data fields — including identity documents, financial references and passwords — are stored using strong encryption algorithms. Passwords are hashed and never stored in plain text.
• Access controls: Access to player data within AK LSB's internal systems is restricted to staff who require it to perform specific job functions. Access is logged and audited.
• Two-factor authentication: Players are encouraged to enable two-factor authentication (2FA) on their accounts. This adds a second layer of verification when logging in from a new device or location.
• Fraud monitoring: Automated systems continuously monitor account activity for signs of unauthorised access, unusual betting patterns and other suspicious behaviour.
• Regular security reviews: AK LSB conducts periodic reviews of its data security practices, including vulnerability assessments of platform infrastructure.

While AK LSB takes data security seriously, no system is completely immune to risk. Players are advised to use a strong, unique password for their account and to enable 2FA. If you suspect your account has been compromised, contact support immediately.

10Children & Minors

AK LSB is strictly an adults-only platform. The minimum age to register an account and use any part of the platform — including browsing game demos — is 18 years old. We do not knowingly collect personal data from anyone under 18.

During the registration process and at the point of withdrawal, AK LSB may request age verification documents to confirm that players meet the minimum age requirement. If it is found that a player has provided false information about their age, their account will be immediately closed, any balance will be reviewed and the matter may be reported to relevant authorities.

If you believe that a minor has registered on the AK LSB platform, please contact our support team immediately so that the account can be reviewed and closed without delay.

11Policy Updates

AK LSB may update this Privacy Policy from time to time to reflect changes in how we handle data, changes to the services we offer, or changes in applicable requirements. When changes are made, the updated policy will be published at aklsb.pro/privacy-policy with a revised "Last Updated" date at the top of the page.

For significant changes that materially affect how your data is used, AK LSB will notify registered players via their account email address or through a notice displayed on the platform when they next log in.

Continued use of the AK LSB platform after a policy update is published constitutes acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact support to request account closure and data deletion where applicable.

12Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, our support team is available 24 hours a day, seven days a week.

Reach us through the live chat feature on the platform, or by emailing [email protected]. When submitting a data rights request, please include your registered account email address and a brief description of your request so we can locate your data and respond efficiently.

For general questions about the platform, account rules and payment methods, visit the FAQ page. For information on setting deposit limits, session controls or self-exclusion, visit the Responsible Gaming section.